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Trouble logging into my parent portal

lindse218
New Member

Trouble logging into my parent portal

I am a teacher as well as a parent in the same district. I have had issues logging into my children's Power School to keep up with their grades. Please help me to login to keep up with their academics. I receive emails through my work email of [email protected] and this could be the issue. Perhaps I should have used separate emails initially, so that I wouldn't risk crossing the two accounts.

1 Reply
nicolebond
PowerSchool Mentor
PowerSchool Mentor

It sounds like your parent and teacher accounts may be linked to the same email address, which can sometimes cause login conflicts within PowerSchool.

To resolve this issue, please try the following steps:

  1. Use separate email addresses for your teacher and parent accounts.

    • If possible, use your personal email for your Parent Portal account instead of your work email ([email protected]).

    • Reset your Parent Portal password:

      • Go to your district’s PowerSchool Parent Portal login page.

      • Select “Forgot Username or Password?” and enter the email address associated with your parent account. Once your parent account is confirmed, you’ll receive an email with reset instructions or an updated login link.

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Nicole Bond
Director of Attendance and Enrollment
Haywood County Schools
Brownsville, TN

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